Innocent Mugabo
Guest Experience Expert at Kigali Marriott
Based in Kicukiro District, Rwanda
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Seniority
Staff
Department
Customer/Client Service
Location
Kicukiro District
Industry
Hospitality
Company size
315
Contact information
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i•••••••@••••••.com
Phone
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Background
About Innocent Mugabo
Hospitality Professional with more than 3Years of Experience | Passionate about delivering exceptional guest experiences and optimizing operational efficiency. Over the past these years, I’ve honed my skills in customer service, team coordination, and front-line operations, consistently exceeding performance targets. My expertise spans guest relations, booking systems, and upselling, all while contributing to a welcoming and seamless environment. Known for my strong communication skills, attention to detail, and ability to manage high-pressure situations.
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