Ion Serbanescu

Background

About Ion Serbanescu

I am an experienced professional with almost 7 years at Hewlett Packard Enterprise (HPE), specialized in sales processes and quotation management. Currently, as a Sales Processing Analyst, I excel in quote creation, IT hardware solutions, and Salesforce.com, ensuring efficient support for HPE servers and driving seamless communication across teams. Previously, as a Quotation Specialist at HPE, I refined my expertise in IT hardware and customer-focused solutions while strengthening my teamwork and problem-solving capabilities. My dedication to providing accurate and timely quotes and finding tailored solutions has been instrumental in exceeding customer expectations. Before my journey at HPE, I worked at ING Romania as a Customer Service Representative for nearly 3 years. There, I developed strong communication and customer support skills, offering reliable assistance with the bank's core products and services. I thrive in fast-paced, collaborative environments and am passionate about streamlining processes, solving challenges, and delivering value to clients and stakeholders. Let's connect to discuss how we can work together to create impactful solutions! Now I am in the process of obtaining the certification Certified in Cybersecurity from ISC2.