Seniority
Other
Department
Other
Location
Jakarta
Industry
Insurance
Company size
2.9K
Contact information
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i•••••••@bni-life.co.id
Phone
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Background
About Ipul Mustopa
As the Head of Unit Monitoring and Field Collection at BNI Life, I lead and oversee the customer relationship management and field collection activities for the insurance company. I have more than three years of experience in this role, and more than six years of experience in the customer service and complaint handling sector. My core competencies include presentation, negotiation, complaint handling, leadership, public speaking, and relationship management. I have been recognized as the Best Customer Service for three consecutive years, thanks to my ability to handle complex and challenging customer issues and provide satisfactory solutions. My mission is to ensure that BNI Life delivers excellent customer service and maintains high customer retention and loyalty. I am also passionate about learning new things and facing new challenges in my field of expertise.
Decision-makers
Other people at Bni Life
- KSOther
Kunarto Sarwo Sayogo
Human Capital Management Information System Supervisor · Other
- OBDirector
Omar Butarbutar
Head of Employee Benefit Strategy and Portfolio Management · Other
- RKDirector
Ridha Kurnia
Investment & Treasury Division · Finance & Accounting
- MIStaff
Muhammad Isfan Fajrin
Data Engineer · Information Technology
- RUStaff
Reni Utami.
Information Technology Quality Assurance · Information Technology
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