Irafasha Jules
IT Support Specialist at National Bank Of Rwanda Nbr
Based in Kigali, Rwanda
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Seniority
Staff
Department
Information Technology
Location
Kigali
Industry
Financial Services
Company size
513
Contact information
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i•••••••@bnr.rw
Phone
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Background
About Irafasha Jules
Experienced IT Engineer with a demonstrated history of working in the telecommunications industry. Professional skilled in Wide Area Network (WAN), Firewalls, Servers, Customer Services, Technical Support, and Retail Services. Proficient in Python, JavaScript, and TypeScript languages. Completed the Google IT Support Professional Certificate, a hands-on IT support program that covers troubleshooting, customer service, networking, operating systems, system administration, and security. Recently completed a Software Engineering program from ALX-Africa (powered by Holberton School). SKILLS: o Basic computer architecture o Operating systems (Windows and Linux) o Remote connection and virtual machines o Computer networking o Software management o Troubleshooting and customer service o Routing concepts o VPNs and proxies o Package and software management o Process management o Resource monitoring o Systems administration o Configurations o Centralized management o Implementing/managing directory services o Data management and recovery o IT security o Cryptology/encryption o Network security
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