Iram Fatima

Background

About Iram Fatima

With over 15 years of experience in IT support and information security, I am a dedicated and skilled IT professional at Aon, a leading global provider of risk, retirement, and health solutions. I currently work as an IT professional in the information security team, where I provide cyber compliance services to various business units and clients, ensuring adherence to regulatory and contractual requirements, as well as best practices and standards. I also manage and monitor the network security infrastructure, perform audits, and review security policies and procedures. In my previous role as an IT support analyst, I was responsible for providing technical support and troubleshooting to internal and external customers, handling service requests and incidents, and maintaining and upgrading IT systems and applications. I have received multiple awards for my service excellence and execution, and I am passionate about delivering quality and value to the organization and its stakeholders. I have strong skills in IT service management, information security, and network security, as well as a master's degree in business and commerce. My core competencies include problem-solving, communication, collaboration, and customer service. I am motivated by the mission of Aon to empower economic and human possibility, and I aim to contribute to its vision of creating a more secure and resilient world. I bring diverse perspectives and experiences to the team, as I am fluent in English and Hindi, and have a keen interest in learning new technologies and trends in the IT and security fields.