Verified recordTravel Arrangements

Irfana Naim

Manager Service Delivery at American Express Global Business Travel

Based in Chennai, India

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Seniority

Manager

Department

General Business & Management

Location

Chennai

Industry

Travel Arrangements

Company size

32K

Contact information

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i•••••••@amexglobalbusinesstravel.com

Phone

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+91 ••• •••• ••••

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Background

About Irfana Naim

Result-driven professional with abundant experience in Travel Operations and Client Relationship Management • Proven capabilities in providing high value-added services to corporate and individual customers by providing them effective travel solutions, thereby enhancing their satisfaction levels • Excellence in managing a company’s strategic approach to tour & travel policies including negotiations with all vendors (hotels / overseas suppliers), so on • Strong customer servicing acumen with proficiency in handling/enhancing the operational processes, in line with the feedback given by guests, thereby ensuring business functionality & enhancement of competitive advantage • Possess outstanding communication, analytical and leadership skills

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