Iris A. Miles

Background

About Iris A. Miles

My growth as a multifaceted leader directly results from my broad experience in driving organizational change through tactical implementation and innovative customer experience strategies. I am well-prepared to align my skill set with a position that requires a proactive individual who strives to exceed expectations on every assignment. I possess a career history that demonstrates an ability to lead continuous improvement initiatives and personnel development, forge forward-thinking strategies that optimize diverse businesses' operational efficiency, and cultivate a culture of innovation and customer ownership. Forging strong relationships with business partners and consumers is an area of strength that has been effective throughout my career. I am highly capable of adapting to new challenges and accustomed to the rigors of highly regulated environments requiring sharp attention to detail, consummate accuracy, and outstanding communication skills. Further detail concerning my career history, accomplishments, and areas of expertise can be viewed below in my profile. My specialty areas include: Customer Experience Process Design Customer Support Operations Program & Change Management Process Improvement B2B & B2C Operational Support