Iris Hansom

Background

About Iris Hansom

I am a confident, forward-thinking, and enthusiastic professional with a strong work ethic and a passion for driving business growth and team development. With 8 years of international experience in hospitality and 13 years of experience in retail in Estonia, I bring a unique combination of leadership, strategic planning, and operational expertise. I spent 8 years abroad with Crystal Cruises Ltd, working aboard their 6-star luxury ships, including Crystal Serenity, where I gained invaluable experience in delivering excellence at the highest level of service and managing operations in a dynamic international environment. More than 13 years ago, I transitioned into retail, joining Selver AS as a Shop Manager. After 1.5 years, I was promoted to North Estonia Area Manager, overseeing multiple stores, leading diverse teams, and driving strategic initiatives to enhance performance and growth. I am passionate about leadership, strategic planning, and operational excellence, and I thrive on creating high-performing teams, improving business processes, and achieving measurable results. I believe that success comes not only from strong performance but also from mindset, collaboration, and a clear vision for the future.