Verified recordSoftware Development

Iris Popa

Customer Support Specialist at Flipsnack

Based in Oradea, Romania

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Seniority

Staff

Department

Customer/Client Service

Location

Oradea

Industry

Software Development

Company size

Contact information

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i•••••••@flipsnack.com

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Background

About Iris Popa

After 8 years in the retail industry, where I developed my communication, multitasking, and management skills, I decided to take on a new challenge and transition into the tech field. Embracing this change, I joined Flipsnack as a Customer Support Agent. Despite starting with no prior technical knowledge, I quickly adapted and acquired a range of tech skills I never thought I would have. My role at Flipsnack has allowed me to blend my customer service expertise with new technical proficiencies, contributing to both personal growth and the success of the team. Hard skills: budgeting, visual merchandising, commercial analytics, tech, physical endurance, on-the-spot decision making, customer support, technical troubleshooting Soft skills: patience, empathy, adaptability, friendly attitude, sensitivity, problem-solving, strong work ethic

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