Irisa Raspberry
Manager, Technical Operations at Medifast, Inc
Based in Edgewood, United States
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Seniority
Manager
Department
Operations
Location
Edgewood
Industry
Wellness and Fitness Services
Company size
1.3K
Contact information
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i•••••••@medifastinc.com
Phone
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Background
About Irisa Raspberry
As a Manager of Technical Operations at Medifast, a leading provider of weight loss and wellness solutions, I leverage my Six Sigma Green Belt and Project Management Lean Certification to optimize the efficiency and quality of the technical support processes and systems. With over 10 years of experience in customer and technical support, I have developed strong skills in business requirements analysis, communication, and workload prioritization. I lead a team of specialists who provide technical assistance and guidance to internal and external customers, ensuring their satisfaction and retention. I also collaborate with cross-functional teams to identify and implement solutions for improving the customer experience and the operational performance. I am passionate about delivering excellence in service and innovation, and I strive to align my work with the mission and values of Medifast.
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