Irma Ramos

Background

About Irma Ramos

Summary Irma has been working as a Business Analyst for 10+ years. She is proficient with PDM, RUP, BPM, and UML in all phases of the system development life cycle. She is experienced with a variety of methodologies and business process re-engineering for a number of industries that include utility, financial, banking, retail, insurance, manufacturing, transportation, and public sector; and for a variety of business applications that include customer care and billing, supply chain, and business intelligence/data warehouse. Throughout her career, Irma has emphasized on current state assessment, requirements definition, gap analysis, business case and use case development, process and data modeling, system integration, QA transition reviews of design documents, all phases of QA testing, risks and issues management, change management, and user training. Irma has also successfully managed projects to time, budget, and objectives. Irma has excellent oral and written communication skills. She has mentored and coached business analysts and has been commended on ability to effectively communicate technical and non-technical matters to all levels of management, peers, and teammates. Specialties: Business process re-engineering, business intelligence & data warehousing, ETL, financial and accounting applications, software product development, systems integration, content management, UI