Ishan Juneja

Background

About Ishan Juneja

I thrive on transforming complex challenges into streamlined solutions that drive growth and efficiency. Currently navigating the dynamic landscape of business analysis at Convergint, I’ve had the opportunity to lead a talented team in engineering core components for SaaS and ERP platforms. One of my proudest moments was achieving a 40% reduction in development time while delivering minimum viable products that not only met but exceeded client expectations. Before this role, I honed my analytical skills at KPMG as a Product Analyst where I collaborated closely with my team to synthesize knowledge capital across various projects. This experience taught me the importance of effective communication and teamwork—skills that have been invaluable throughout my career. I also had the chance to manage customer relationships at Concentrix where I addressed technical queries related to Amazon services, resulting in a remarkable CSAT score of 92%. My journey has been fueled by a passion for continuous learning and improvement. As an MBA candidate at Great Lakes Institute of Management, I've been actively involved in the Events Committee where we organized initiatives that fostered collaboration among peers while enhancing our leadership skills. This blend of academic rigor and practical experience has shaped my approach to problem-solving. Outside work and studies, I enjoy diving into market research trends—whether it's analyzing competitor strategies or exploring new digital marketing techniques during my internship at Yatra Online Pvt Ltd. These experiences keep me grounded in the realities of our fast-paced industry while igniting my curiosity for what’s next. I am happy to connect with like-minded professionals and learn from their experiences. Skills: Business Analysis | Project Management | Product Development | Market Research | Team Leadership | SaaS & ERP Platforms