Ishwar Tigadi

Background

About Ishwar Tigadi

An experienced Information Technology (IT) professional in Quality Analysis (QA) with proven track record of delivering complex applications on Salesforce, ServiceMax and e-commerce (SCM, CRM, PM, PRM, Marketing Portals). Individually Contributing and Managing Project on quality engineering deliverables- Decisive, action-oriented and result-focused with 15+ years of Quality Assurance experience in IT industry- Experienced Salesforce CRM QA professional worked on Marketing, Sales, Service, Content, CPQ clouds- A self-motivated professional, effective contributor with proven abilities in working with cross cultural teams across various geographies; Successfully done Integration, System, User Acceptance Testing with co-ordination of multiple internal and vender teams- Experienced Servicemax QA professional- Experienced System and Integration test professional, worked Salesforce - ServiceMax - Oracle - SAP and many other Portals combinations - Strategically implemented & followed Agile Methodology for testing to meet Client Timelines- Supported all Project calls in different timezone- Always open to challenging deliverable's and quick learner.SUMMARY OF PROJECT EXPERIENCE Worker Compensation Insurance domain: Salesforce, Guidewire (Policy Canter, Billing, Claims), Policy Decisions, Agent Portal, Okta (Identity Management and Customer Identity Access Management), AWS integration.Healthcare domain: Salesforce Service Console, ServiceMax, Omni ChannelManufacturing domain, Power & Renewables: Salesforce, SAP PM (Plant Maintenance), Oracle Order Management, iStore, ServiceMax, Salesforce Service Console.Security Domain, Security products: Forecast and Rebate Tracking in Salesforce, Lead Management (DNB, Lead Scoring tool and SAS for customer information handling), and Campaign Management tool Aprimo for Marketing Resource Management (MRM) and Digital Asset Management (DAM). Healthcare product: Patient Monitoring Presently looking for a Job change.