Islam Eid
IT Operation Team Leader at Madkour
Based in New Cairo, Egypt
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Seniority
Manager
Department
Other
Location
New Cairo
Industry
Construction
Company size
2K
Contact information
Reveal Islam's email and phone
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i•••••••@madkour.com.eg
Phone
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Background
About Islam Eid
At the forefront of IT Operation Team Leader at MADKOUR Group, I ensure seamless service delivery, supervising a dynamic team dedicated to resolving technical challenges and enhancing system efficiency. My leadership is characterized by a robust hands-on approach in IT service management, backed by a solid educational foundation from El-Shrouk Academy. With a keen eye on performance metrics, my team and I maintain exemplary IT services, diligently managing help desk support and IT projects to meet stringent SLAs. I am driven by a passion for technology and a commitment to fostering an environment that empowers collaborative success and continuous improvement in our operational capabilities.
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