Isma Affiya
Customer Hero at Upmind
Based in Indonesia
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Seniority
Staff
Department
Customer/Client Service
Location
Indonesia
Industry
Software Development
Company size
23
Contact information
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i•••••••@upmind.com
Phone
5 credits+62 ••• •••• ••••
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Background
About Isma Affiya
Passionate professional with a background in Customer Support and Community. I started my career excelling in customer support at Quipper for 3 years and explored sales during my internship at Tokopedia. As a Service Operations at Quipper, I focused on content creation, event promotion, and cross-team collaboration. At Refocus, I managed student engagement, content sharing, and achieved high satisfaction ratings. Now, as a Customer Hero at Upmind, I handle customer support, create user guides, and contribute to marketing initiatives. Excited about opportunities in Customer Support and Community, especially in the IT industry. Let’s connect and grow together!
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