Itzik Shaul איציק שאול

Background

About Itzik Shaul איציק שאול

I believe that the best service starts with good and ethical people, innovative technology that supports and develops new worlds, control that enlightens and supports decisions, and a result based on customer's satisfaction. All these elements together have led me to promote the level of service of the H.I. Group to one of the best and most successful companies in providing service, and leverage the group's business activities. Service and Headquarters Director at leading service and sales companies, with 20 years of rich and proven experience in managing service companies, sales and logistics, in-depth understanding of the worlds of service, operations, information systems and finance, with a business and service perspective in the worlds of BTB and BTC. Service & HQ Division Manager | H.Y Group- Lead and establishing the servic division- Manage more than 200 employees and managers. Service Division, Financial department, Logistics operation, System knowledge department- Establishing and define the digital service call center dep- Lead re-organization processes in the different department that enabled better communication & knowledge exchange between them- Recruited tens of new employees to expand the company, including build traning program- Define KPIs to improve level of service and set a high service standard in the customer service call center and the operations system. projects. Service and Operations Project Manager, Airwell Residential (Electra subsidiary) • Conduct feasibility study in France, take active role in the merger, including defining work methodology to ensure company's received well in Israel and globally. Senior Manager in the Services and Sales Division | Electra consumer products Ltd. • Manage P&L unit and budget of dozens millions $, improve income clauses versus I am always happy to help people who looking for a new challenge streamlining and improving cost clauses. • Set up a controlled managerial infrastructure, defines output, design reports and define standards for analyzing activity, mainly performance versus planning. • Prepare annual and long term work plans of millions $, monthly and annual budget control; report to management. • Prepare business plans for various activities. • Manage the purchase department and Inventory Control TEL - 054-2540289 E- MAIL - itzikshaul2@gmail.com