Iulia Albu

Background

About Iulia Albu

Professional Summary Dynamic and results-driven Senior Transformation & Service Delivery Leader with 15+ years of experience in SSC, GBS, and BPO environments (Oracle, HP, Accenture, Genpact, DB Schenker, Jungheinrich). Specialized in Global Migrations, Finance Transformation, Process Governance, and IT/digitalization initiatives, delivering measurable impact across Europe. Recognized for building trusted advisor relationships with senior executives (CFOs, GPOs, Cluster Leaders) and for leading large, multicultural teams through complex change. Lean Six Sigma Green Belt certified with a Master’s in Project Management, combining analytical expertise with strong people leadership and change management to drive sustainable business results. Career Highlights • 15+ years of international experience leading Service Delivery, transitions, and transformation across multiple industries and geographies. • Proven success in end-to-end project/program management, including global migrations, process standardization, and finance/IT transformation. • Recognized as a trusted advisor to senior stakeholders, ensuring governance, risk mitigation, and long-term client satisfaction. • Strong background in process management and digitalization using ADONIS, Signavio, and process mining tools. • Leader of cross-functional teams, with expertise in coaching managers, building upskilling programs, and creating high-performance cultures. • LSS Green Belt certified with extensive application of Lean, Six Sigma, Agile, and waterfall methodologies to deliver sustainable improvements.