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Ivan Cloete

Business Architect at Santam Insurance

Based in City of Cape Town, South Africa

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Seniority

Staff

Department

General Business & Management

Location

City of Cape Town

Industry

Insurance

Company size

4.4K

Contact information

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Email

1 credit

i•••••••@santam.co.za

Phone

5 credits

+27 ••• •••• ••••

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Background

About Ivan Cloete

I am a results-driven Business Architect with over 7 years of experience ensuring that proposed technologies enable businesses to achieve their strategic objectives within the governance framework of the technology platform. My primary focus includes leading business requirements, assisting scrum masters with planning and project costing, defining development controls within the D365 suite, and aligning stakeholders, technology, and concepts. Additionally, I lead the business analyst and testing competency within our broader Business Process Optimization team. With over 25 years of experience in the Insurance industry (both General and Life), predominantly in IT, I am committed to continuous education to stay abreast of new trends in technologies and business environments. Since 2011, I have been working in the D365 platform environment and have successfully implemented a range of modules, including Customer Service, Field Service (with Power Apps), Sales, Marketing, Customer Insight, and Vox

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