Ivan Dacres

Background

About Ivan Dacres

Approachable, reliable, personable, and motivated! Accomplished and dedicated professional with a proven track record in IT support, program management, and logistics, offering a unique blend of leadership, strategic thinking, and technical expertise. As a combat veteran and service-disabled individual, I bring resilience, adaptability, and a strong work ethic to every endeavor. With a Master's Degree in Leadership and certifications including Project Management Professional (PMP), ITIL, CompTIA A+, Network+, and Security+, I am equipped to excel in high-pressure environments and complex projects. Throughout my career, I have demonstrated proficiency in managing diverse teams, optimizing operational efficiencies, and ensuring seamless execution of complex logistical operations. My experience in handling critical IT support for major corporations, government agencies, and the military has honed my ability to navigate multifaceted challenges and deliver practical solutions efficiently and effectively. I have excelled in roles such as Customer Support Engineer, Contracted Help Desk Technician, and Area Census Office Manager, where I streamlined processes, enhanced service delivery, and fostered a culture of excellence. In my military roles, I successfully managed multimillion-dollar budgets, supervised large teams, and ensured strict compliance with regulatory procedures. As a proactive member of the Program Management Institute, Veterans of Foreign Wars, and the Military Officers Association of America, I am committed to continuous professional growth and contributing to the success of the broader professional community. My service in designated war zones and multiple military campaigns has instilled in me a deep sense of duty, integrity, and dedication to excellence. I am dedicated to continuous improvement and take pride in delivering top-notch results in every endeavor. If you're looking for a dedicated professional who can excel in diverse roles and contribute to your team's success, let’s connect and explore potential opportunities.