Ivan Dimitrijevic

Background

About Ivan Dimitrijevic

Responsible, hardworking and goal-oriented person with outstanding work ethics and high levels of integrity, dedication, with customer service heart. Life-long learner, strong ability and motivation to acquire knowledge and learn new skills, eager to face challenges in order to ensure progress in personal knowledge and experience as well as to contribute to the Company overall success. Ambitious and success-driven, possesses strong analytical skills, attention to detail and strong sense for strategy, planning and time management. Excellent analytical and problem solving skills with ability to quickly digest and evaluate complex information. Capable of taking initiative in order to solve problems effectively. Ability to communicate directly and efficiently with coworkers, performs equally well in any team role and communicates effectively with all stakeholders, Proven customer service experience, with excellent communication skills and commitment to customer needs and expectations. Excellent oral and written English communication skills. Over 15 years of experience in manufacturing, installation, maintenance and repair of electromechanical and medical devices. In depth knowledge of troubleshooting (inspecting, testing) and root cause analysis different kind of equipment and components. Critical thinking skills. Ability to solve problems using scientific tools and methods. Ability to read and understand blueprints, schematics, and diagnostic manuals with solid knowledge and understanding of electronics, hydraulics, pneumatics and computer hardware/software as well as, specific product managing programs like Sales Force, Agile, ERP, SAP. Knowledge and experience working within FDA guidelines for manufacturing and investigating complaints.