Ivan Jahnke

Background

About Ivan Jahnke

I have experience in SMTP and all related protocols, customer support, web, networking, Linux, Microsoft, shell scripting, and many others. I am a self motivated critical thinker effective at identifying problems using advanced troubleshooting skills. I have excellent skills at developing customer relationships and instilling confidence in both good times and bad times especially when their entire network has decided to take a coffee break. I am a solutions-driven professional with 10 years of experience providing rapid and client-focused technical support to enterprise level customers and consistently demonstrated the ability to identify critical issues and create lasting solutions along with identifying areas of improvement to increase efficiency and security. I am also the systems administrator of a large real-world lab managing server infrastructures and operations across multiple platforms (Unix, Linux, Windows). Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high availability and performance. Manage firewalls and monitoring systems to prevent external attacks and vulnerabilities.