Ivan Levko

Background

About Ivan Levko

Experienced Head of Ticketing with a strong background in the travel industry. Skilled in team management, customer service, and operational support. Proven track record of optimizing team performance, and improving customer satisfaction. Adept at developing and implementing training programs, fostering team spirit, and maintaining high CSAT scores. In my previous roles, I successfully led diverse teams, overseeing recruitment, onboarding, and individual development plans. I revamped training procedures and materials to enhance performance and introduced effective shift schedules. With keen attention to detail, I have excelled in ticketing operations, including reservation management, issuance, verification, and hotel bookings. As a Head of Ticketing, I bring a strong leadership presence, a customer-centric and people-centric approach, and a passion for excellence. I am eager to leverage my skills and industry knowledge to drive operational efficiency, enhance customer satisfaction, and achieve organizational goals in the travel industry. Let's connect and explore opportunities to collaborate!