Ivan Pitacco

Background

About Ivan Pitacco

In MTF Business Solutions SA, a company based in Ticino - Switzerland, we create innovative and integrated management solutions. We contribute to the strategic growth of the customers' business by taking care of the IT project from process analysis, customization, development and the necessary support to meet any need. As a Sales Specialist within the company offer, I follow in particular: CRM Asset Management - is a web platform that provides all the functionalities of a CRM (Customer Relationship Management) solution for the world of Wealth Management. An organized and integrated CRM system that allows you to optimize relationships with customers of asset management companies by helping them to be compliant with the regulations in force (FINMA, LRD, FinSA - financial services law and FinIA - law on financial institutions, etc.). Field Service Management (FSM): is a solution that allows you to obtain significant advantages in the field of Service Management processes, including operations performed outside the offices by field operators. Through mobile devices (Tablet and / or Smart Phone), external collaborators will have the possibility to connect to the web software and issue the work report digitally and at the same time, after having collected the Client's signature, if desired, automatically issue the invoice. With the Field Service Solution, considerable benefits are obtained, both in economic terms and in time and cost savings, streamlining and speeding up administrative and field activities as well as improving the relationship with the customer. I have gained the main experiences of the last 20 years in the sector of B2B sales and services in the IT field, mainly aimed at Swiss customers, especially in the Canton of Ticino. Thanks to passion, desire to achieve goals, good communication and problem solving skills with strong customer orientation, I am able to operate with various degrees of responsibility in different areas.