Ivan Trida
Senior Service Manager at Accenture
Based in Nova Milanese, Italy
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Seniority
Manager
Department
Operations
Location
Nova Milanese
Industry
Business Consulting and Services
Company size
656K
Contact information
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i•••••••@accenture.com
Phone
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Background
About Ivan Trida
IT specialist certified on Microsoft technologies and Cloud solutions with 20 years of experience on Enterprise customers. Into my actual position of Service Delivery Manager and Microsoft M365 shared team manager, I manage teams composed by different technical work groups focused on PaaS and M365 technologies, for a total count of about 30 members in Italy and about 50 located in remote site. The objective is to manage and coordinate the service delivery in strictly cooperation with the client to reach the defined goals and respect the contractual level agreement, developing and proposing solutions in line with new technologies and with a view on the future. I work with passion and I apply myself at the best to continuously improve the level of service proposed.
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