Ivette K.
Itil Management Consultant at Oborová Zdravotní Pojišťovna Zaměstnanců Bank, Pojišťoven A Stavebnictví 207
Based in Prague, Czech Republic
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Seniority
Staff
Department
Other
Location
Prague
Industry
Insurance
Company size
150
Contact information
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i•••••••@ozp.cz
Phone
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Background
About Ivette K.
28 years experience in Management, including TOP Management • Certificated Coach • Maker of new companies from scratch (sIT Solution, Friendly Finance Czech, Friendly Finance Slovak) • Creator and redesigner of corporate processes • Large experience in the management of IT Operation, including call centres • Leader of a range of projects • Skilled at cost optimization, process improvement, building working team, staff motivation • Customer oriented approach •22 years of experience working in a large international companies and Corporate Matrix Structures • Significant experience with the implementation and improvement of ITSM processes (SLA, SLM, IM, PM, and others) • General overview cross HW platforms, SWs, Clients, IT tools, Monitoring systems, Solutions, Securities tools, Network LAN,WAN • Rich experience in the Card business area – ATMs, POSs, Card processing and production, systems, applications, monitoring, securities tools, Master Card and Visa cooperation, etc.
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