Izabella Ronai
Customer Care Assistant at Nilfisk
Based in Hungary
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Seniority
Staff
Department
Customer/Client Service
Location
Hungary
Industry
Machinery Manufacturing
Company size
4.1K
Contact information
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i•••••••@nilfisk.com
Phone
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Background
About Izabella Ronai
Customer Care and Quality professional with 18+ years of experience in a manufacturing environment at Nilsfisk Production Ltd. Specialized in global complaint handling, quality issues, scrap management and root cause analysis, working closely with engineers, technicians, production, warehouse and logistics teams.Currently responsible for handling international customer complaints on a global level, communicating with customers worldwide mainly in English, using SAP and ticketing systems. Strong background in administration, reporting, deadline tracking, returns handling and credit management.Known for reliability, structured problem-solving and the ability to efficiently coordinate between customers and internal technical departments.
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