Izzat Ibrahim
Assistant Technical Officer at Telekom Malaysia
Based in Bukit Mertajam, Malaysia
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Seniority
Staff
Department
Information Technology
Location
Bukit Mertajam
Industry
Telecommunications
Company size
11K
Contact information
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i•••••••@tm.com.my
Phone
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Background
About Izzat Ibrahim
BUSINESS 1. GNT Key Project Delivery – Achieve 100%, NRP + MyGovnet +Digital Infra + NS Net + SKR1M + School Fiberisation + DNB 5G + WEBE TM 4G + Celcom Galactic + U Mobile + MAXIS + DIGI & OTHERS. Cost Optimization & Productivity Improvement – Achieve 95% by Dec 2022 a) Doc submission (deposit) to LA & JKR b) Deposit Collection from LA & JKR c) Return Order Management d) Data mis-match NEPS vs inventory e) Assetization for USP projects f) Document submission for USP claims. Compliance a) To meet MSQoS compliance 100% b) Business Compliance Timely Audit Query ((GIA/GRA/ISO/ABMS related issues)) Resolution (%)*GNT -Achieved 100% GNT GIA/GRA Audit Query Resolution for as due date -Achieved 100% GNT ISO/ABMS Audit Query Resolution c) OSH Compliance - Achieved 100% timely program implementation as agreed planned date d) Risk Compliance - Achieved 100% timely program implementation as agreed planned date 4. GNT Value Programs & GNT CXC IOM - Achieve 90% as due date a) SVP1: Accelerate fiber rollout b) SVP2: Waiters clearance within 14 days i. Waiters Conversion (%)- Waiters Clearance on Infra Readiness (14 days)- JENDELA c) SVP5: Digitization & Automation for Intelligent Operations d) Order Drop Rate (Order to be activated) – % Cancellation related to Technical (Wrong Address + Infra) 5. Financial - Regional a) Achieve OPEX of 100% target through GNT AOP 2021 initiatives b) Achieve CAPEX of 95% target through GNT AOP 2021 initiatives c) Achieve 2.4 target for Business Compliance Index (BCI) CUSTOMER 1. TM rNPS & tNPS - Achieve 100% target as due date PEOPLE 2. Future Proof Organisation - TBA by GHCM a) Optimised organisation b) Right Skilling
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