Jac Doyle

Background

About Jac Doyle

I am a multi-skilled professional with 8 years’ experience delivering excellent customer services whilst implementing operations within call centres, libraries and veterinary hospitals. I am competent, with a track record of achieving and surpassing set targets and goals and a commitment to delivering excellent customer services. Possessing administrative skills, value added customer service and people management skills, I adopt a consultative service approach to ensure specific client requirements are met whilst focusing on exceeding their expectations for service quality. Considerable experience has been gained in courteously handling diverse customers, efficiently addressing their queries, and consistently providing customers’ with quality service always meeting or surpassing customer expectations. Possessing skills in developing relationships with internal and external clients and the ability to coordinate clients and business partners in an efficient manner, enabling smooth operations, I am a problem solver with a competitive attitude and a dedicated work ethic. Working in heavily customer focused environments, I am a confident communicator and negotiator able to develop sound working relationships at all levels. I am motivated, with strong prioritisation, planning and time management, coupled with an innovative approach to developing solutions for clients to ensure the effective management of their accounts. I am accustomed to multi-tasking to meet demands, and to handle competing priorities.