Jacelyn Oconnell

Background

About Jacelyn Oconnell

I’m a strategic product and operations leader with 15+ years of experience transforming how teams and customers engage with digital platforms. My passion lies in bringing clarity to complexity, building the tools, processes, and alignment that turn great ideas into scalable business outcomes. I have deep experience leading product strategy, development, and launch, from ideation to execution, alongside driving operational excellence.At Ferguson, I led the showroom digital transformation, enabling $1.2B in additional revenue through the launch of customer- and associate-facing ecommerce platforms that modernized operations and expanded omnichannel growth. At Smurfit WestRock, I drove post-purchase visibility across the Americas, increasing transparency, automation, and customer satisfaction.I thrive at the intersection of product, operations, and strategy helping organizations move faster, deliver with precision, and operate more efficiently.Currently based in Florida, I’m open to director and senior leadership roles in product strategy, product operations, business enablement, or digital transformation and advisory opportunities that allow me to help teams scale with purpose.