Jacinta Mutune
Dcs Cordinator Customer Services at Kenya Airways
Based in Nairobi County, Kenya
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Seniority
Staff
Department
Customer/Client Service
Location
Nairobi County
Industry
Airlines and Aviation
Company size
8.2K
Contact information
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j•••••••@kenya-airways.com
Phone
5 credits+254 ••• •••• ••••
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Background
About Jacinta Mutune
Results-oriented flight operations expert with over 23 years of experience in the aviation industry. Currently excelling as a DCS (Departure Control System) specialist at Kenya Airways, utilizing comprehensive knowledge in check-in processes, flight monitoring, and customer service. Proven success as a check-in Controller - Flight Monitoring Unit, check-in-controller, and airline Customer Service Agent, demonstrating exceptional proficiency in managing diverse operational tasks. Possesses an impressive range of certifications including IATA/UFTAA Diploma, Certificate in Aviation and Travel Consultancy, and specialized training in flight operations, customer service, and dangerous goods. Known for exceptional problem-solving skills, effective communication, and a strong commitment to maintaining safety and security standards. A dedicated professional seeking to leverage extensive experience and certifications to make a valuable contribution to flight operations and ensure exceptional service delivery
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