Jack Bramley

Background

About Jack Bramley

We’ve been delivering recruitment solutions since 1987, and have grown to become one of the leading recruitment consultancies in the UK. With 16 sites based throughout the country, we offer candidates and clients the full range of specialist recruitment services across multiple industry sectors.In 1994 we introduced Contact Centre Talent Solutions, with the sole aim of providing a bespoke and expert solution to our call and contact centre clients. With a thorough understanding of our industry, we have gained an enviable reputation for quality and outstanding service delivery from both a client and candidate perspective.As you would expect, our client portfolio includes some of the UK’s largest employers. Our assignments are often challenging and always diverse in their requirements – ranging from a true managed service solution with an onsite presence through to a more traditional recruitment model for clients wishing to retain full control of the hiring decision. Regardless of the solution we provide, there are always 2 things we bring to the table: 1.) Innovation and unrivalled expertise within the contact centre sector and 2.) Total commitment to understanding what our clients want/need and working in partnership with them until this is achieved….Type of roles we recruit for:• Customer Service Advisors/Webchat/Livechat/Email/Social Medial Agents• Sales/Telesales/Telemarketing (B2B & B2C)• Collections• Claims• Team Leaders• Contact Centre Managers• Telesales Managers• Customer Service Managers/Contact Centre Managers/Heads of/ CX Directors• Dialler Managers• Resource & Planning Managers• Operations Managers• Business Change• Transformation ManagersServices we offer:• Permanent, Temporary and Interim Recruitment• Recruitment Process Outsourcing• Payroll Services• Response Management• On-site Management• Volume Recruitment• Master Vend• Neutral Vend• Assessment Centre Design and Facilitation• Recruitment Advertising & Response• Customised Outplacement Services• Executive Search & Selection• Skills Testing• Onboarding and Pre-Employment Screening• Aptitude, Ability and Psychometric testing• Interview facilities