Jack Farthing

Background

About Jack Farthing

Passionate about developing and improving customer engagement and experience strategy. Working with marketing, sales and medical teams to deliver customer-centric campaigns that increase sales and build customer loyalty in the pharmaceutical industry. I have to define Novartis UK's customer experience vision, and am working with leading pharmaceutical brands to execute this vision. Before joining the industry I delivered a variety of award-winning campaigns in the travel and lifestyle sector. My marketing and PR expertise, combined with my experience in operating in highly regulated industries, allow me to navigate complexity and deliver campaigns that have impact for businesses and provide value for customers. Core Skills: Marketing (traditional and digital), Customer Experience, Customer Engagement, PR, Content Strategy, Design, Data Analysis, Web Strategy, Product Ownership, Agile Project Management, Change Management.