Jack Greenway
IT Service Desk Manager at Wren Kitchens
Based in Kingston Upon Hull, United Kingdom
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Seniority
Manager
Department
Information Technology
Location
Kingston Upon Hull
Industry
Furniture and Home Furnishings Manufacturing
Company size
4K
Contact information
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j•••••••@bit.ly
Phone
5 credits+44 ••• •••• ••••
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Background
About Jack Greenway
I’m an IT Service Desk Manager with a strong focus on service excellence, team performance, and continuous improvement. I currently lead and develop a high-performing service desk team, ensuring reliable IT support that enables the business to operate efficiently and at scale.My approach combines ITIL best practices with a people-first leadership style, driving improvements in incident management, problem resolution, customer satisfaction, and operational efficiency. I enjoy building processes that work in the real world, not just on paper, and empowering teams to deliver consistent, high-quality service.
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