Verified recordFinancial Services

Jack Hemblys

Operations Manager at 1st Locate Uk Ltd

Based in Halifax, United Kingdom

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Seniority

Manager

Department

Operations

Location

Halifax

Industry

Financial Services

Company size

Contact information

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j•••••••@1stlocate.com

Phone

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+44 ••• •••• ••••

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Background

About Jack Hemblys

Bachelor Degree In Criminology. Operations Manager at First Locate. Specialising in Occupier Debt. Starting my career as a front line agent in the Trace department I have always been motivated to develop my skills and provide more to the business. Seeking opportunities in other areas of the business. Having team leader experience in residential trace to the B2B (SME) department. Recognition from key stakeholders in the company gave me the chance to project lead in the review of our customer journeys. Introducing new technology such as a Live chat & virtual assistant to help our customers self serve which has seen numbers hitting up to 50% in account resolution through this channel. From this my success led to being promoted to deputy operations manager and then onto Operations Manger looking after the companies Occupier Teams and Team Leaders as we look to increase our leading performances in the industry.

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