Jack Hillyer

Background

About Jack Hillyer

20 years BusinessObject training domestically and internationally •SAP Certified WebIntelligence, UDT/IDT Instructor •SAP BusinessObjects Suite XI3.x, 4.x •SAP BusinessObjects Designer XI3.x, UDT4.x and Information Design Tool 4.x •Data warehousing concepts •Structured query language •Operational, Star, and Snowflake Schemas •15 years independent training •Curriculum Development •Instructional design •Operate independent consulting firm that provides client training, Knowledge Accelerator customization, presentation services, BusinessObjects reporting and Universe Design consulting to many Mid size to fortune 500 companies. •Manage multiple multi-year training and/or consulting contracts to the client’s satisfaction •Delivered customized training programs to clients throughout the US and internationally on time, and on budget •Developed and delivered standardized curriculum to be utilized across 4 divisions of a major US Bank. •Customized and deployed Knowledge Accelerator training on a Sum Total learning management system that included: InfoView, Web Intelligence, Desktop Intelligence, Crystal Reports, Voyager, Live Office, and Crystal Xcelsius, SAP Dashboard, Univers Design Tool, and Information Design Tool. •Provided customized training and delivery of data warehousing solutions internationally. •Provided pre-sales product demonstrations to potential clients on an ongoing basis with a conversion rate greater than 80% •Performed over 1600 cumulative hours of instructional classroom training for all query and reporting tools •Designed and implemented BusinessObjects universes and standard reports for client projects to meet client requirements •Provided technical support, report consulting, and database and SQL performance support on an ongoing basis •Developed all internal and customized client training using a standard, modularized format