Jack L.

Background

About Jack L.

I am a passionate software engineering leader with an expertise of building teams from the ground up, leading through rapid growth, and managing change. I have a strong track record of building high-impact and scalable cloud products, and I am data-driven when making decisions. I have a deep understanding of enterprise software having built various on-premise and cloud native products ranging from distributed databases, database replication, Augmented Analytics, Integration Platform, Observability, and Data Management. I partner with the Product Management team in engaging customers, gathering use cases, and analyzing market trends to define strategy and execution roadmap. I'm skilled at executive communication and regularly speak at events from casual panels to Salesforce Dreamforce keynotes. I excel at solving complex problems that span multiple business functions such as Customer Support, Solutions Engineering, and Sales. I achieve this by driving consensus at the executive level, and relentless execution with risk-mitigation plans. CAREER HIGHLIGHTS:* Transformed MuleSoft's Platform Engineering organization to support business growth from $300M to $2.4B in 4 years * Grew an emerging observability product to double the revenue and double the team size in 1 year * Built a data management offering from the ground up at Salesforce Einstein Analytics, which helped the product to grow in revenue from $0 to $400M in 5 years * Improving business margins by reducing infrastructure cost by $5M in 12 months in addition to reducing software licensing costs EXPERTISE: Data Management | Data Visualization | Augmented Analytics | Distributed Systems | Observability | Public Cloud | Infrastructure | Enterprise Software | SaaS | User Experience | Agile | Strategy | Talent Development | Public Speaking | Execution Communication | Customer Advocacy