Jack Moylan
Aftermarket Technical Service Center Manager at Exro Technologies Inc
Based in Des Moines, United States
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Seniority
Other
Department
Other
Location
Des Moines
Industry
Appliances; Electrical; and Electronics Manufacturing
Company size
82
Contact information
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j•••••••@exro.com
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Background
About Jack Moylan
MECHANICAL DESIGN ENGINEER DRIVING INNOVATION IN SUSTAINABLE MOBILITY My distinguishing feature is bridging the gap between innovative mechanical design and practical implementation, particularly in advanced vehicle systems and sustainable mobility solutions. With over 5+ years of experience in mechanical design, aftermarket service, and technical documentation, I combine analytical precision, innovative thinking, practical problem-solving, and customer focus to get results. I have a track record of contributing to EV demonstrator builds, improving diagnostic processes, developing comprehensive technical documentation, and optimizing service toolkits. I have worked with OEMs and innovative startups, consistently enhancing product quality and service efficiency. CAREER SNAPSHOT My career began at Ricardo, where I supported powertrain and vehicle performance projects, aiding vehicle integration and engineering analysis. At Exro Technologies, I advanced in aftermarket technical service, providing diagnostics and support for 100+ vehicles. As Aftermarket Technical Service Center Manager, I improved technical documentation, diagnostic tools, and service toolkits, streamlining service operations. MY LEADERSHIP STYLE I believe people work best in environments where innovation is encouraged, practical solutions are valued, and continuous learning is embraced. Throughout my career, I have been a passionate advocate for sustainable mobility. I have worked on EV and hydrogen fuel-cell projects and contributed to cleaner transportation solutions. I am certified in various professional development areas and have developed training materials and technical documentation to support service teams and customers in vehicle diagnostics and troubleshooting. Successes include generating $250K+ in new tool sales through innovative diagnostic tool development and contributing to 300+ pages of technical documentation to enhance service delivery. CORE STRENGTHS Automotive: Mechanical Design • Technical Service Center Operations • Continuous Improvement Projects • Customer-Facing Acumen • Mobility Systems Engineering • Product Design & Optimization • Technical Communications • Structural Analysis & Testing • Project Engineering & Management • Process/Performance Improvement • Root-Cause Analysis/Reporting • Vehicle Maintenance & Modification CONTACT ME I am always happy to discuss innovations in sustainable mobility and open to opportunities! Let's connect!
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