Jack Perfect
Branch Forum Representative at John Lewis & Partners
Based in London, United Kingdom
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Seniority
Other
Department
Other
Location
London
Industry
Retail
Company size
12K
Contact information
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j•••••••@johnlewispartnership.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Jack Perfect
Aspiring commercial Pilot. Working as a Technical Support Partner for John Lewis & Partners. Working in a team ‘Technical Support’, dealing with after-sales queries and problems and providing knowledge and expertise to deliver customer service excellence. Providing a wide range of knowledge and expertise combined with troubleshooting and fault finding to customers within departments such as Audio, Vision, Mobile, Technology & Small Electronics. Furthermore providing added value services to customers including Mobile Phone/Tablet Set-Up & Data Transfers. Software installation and general device support. Additionally working and liaising with repair agents and specialist technicians to deliver a prompt and smooth service for the repair of customers' faulty technology in a professional and timely manner.
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