Jackie Lydon

Background

About Jackie Lydon

I am an innovative and experienced Revenue, Front of House & Reservation Manager that understands how to work within a large multidisciplinary team in order to coordinate operations, manage employees, grow the business and increase profitability. As a core part of the management team, I have delivered impressive results in high-pressure Hospitality, Sales, and Administrative environments, using proven methods of problem resolution whilst dealing with a wide array of administrative, revenue, HR and customer service issues that relate to the success and profitability of the business. As an experienced revenue manager that understands all aspects of increasing sales and liaising with booking companies, I have attained excellent verbal and written communication skills and can work, liaise, and communicate with international teams in order to drive business forward and ensure the long-term success of the business. I am also a personable People Manager and Employee Trainer that can recruit and train suitable and well-trained employees. I am also a diligent Office Manager, Administrator and Organiser that understands how to streamline customer service and administrative systems in order to ensure a cost-effective, productive and financially astute organisation. As a hard-working manager, administrator, revenue generator and people manager, I am both personable and approachable, especially when training and motivating a multi-disciplined workforce on different aspects of their daily work. I am also highly proficient in setting up and implementing Online Travel Agent Software and new computer programs related to the Hospitality industry. Additionally, I have attained extensive expertise when it comes to Data Entry, Due-Diligence and adhering to online security protocols and payment procedures.