Jackie Payano

Background

About Jackie Payano

My career has been shaped by a passion for aligning commercial strategy, technology innovation, and operational excellence to drive measurable results in the travel and hospitality industry. From my early success in hotel operations and project management to leading high-impact commercial strategies, I've built a reputation for delivering growth, elevating customer experiences, and fostering cross-functional collaboration.A cornerstone of my approach is leveraging technology to enhance every stage of the customer journey. Whether it’s guiding pre-opening demand generation campaigns, optimizing group sales with Delphi, or driving adoption of Travel Intelligence platforms, I am passionate about equipping clients with the tools to succeed in today’s dynamic travel landscape. With a track record of mentoring sales teams, exceeding revenue targets, and supporting organizational transformation, I remain committed to innovation, customer value, and long-term strategic growth.