Jackie Sasso

Background

About Jackie Sasso

I am a customer-oriented professional with over 25 years of experience in leading high-performance teams across various industries, including Information Technology, Telecoms, Supply Chain, and Banking/Finance. With a proven track record of delivering excellence, Jackie is skilled in project management, program management, and PMO management. I Hold a BA in Project Management, Jackie also possesses various diplomas in Business Management, HR Management, Sales & Marketing, and Business Analysis, along with Prince2 Practitioner certification. Notably, Jackie has implemented Call/Contact Centre projects, ERP systems (such as NetSuite, iQ, Kerridge), and new processes for innovation and digitalization. Throughout my career, I have demonstrated exceptional leadership skills, successfully managing large-scale projects and overseeing multiple teams. With expertise in capacity planning, product implementation, and change management, Jackie is committed to driving operational excellence and exceeding client expectations. I am a strategic thinker and a tactical team builder, recognized for my ability to assess operational needs and develop innovative solutions to drive cost savings, revenue growth, and customer satisfaction.