Jackie Stout
University of Notre Dame at Office Of Information Technology Oit At The University Of Notre Dame
Based in Middlebury, United States
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Seniority
Other
Department
Other
Location
Middlebury
Industry
Higher Education
Company size
22
Contact information
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j•••••••@oit.nd.edu
Phone
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Background
About Jackie Stout
Highly motivated and results-oriented technology professional with a deep passion for innovation and leveraging the power of the ServiceNow platform. I bring a strong blend of analytical skills, meticulous attention to detail, and a proven ability to tackle complex challenges within the technology information industry. A core driver for me is delivering exceptional customer service, ensuring positive experiences and building strong relationships.My background has provided me with extensive experience in developing and implementing effective technology service management strategies, cultivating a comprehensive understanding of IT infrastructure, and a hands-on approach to problem-solving. I have a strong track record of delivering high-quality results and leading teams effectively. I am also deeply committed to maintaining accurate and consistent information across all systems and processes, recognizing its critical importance for effective decision-making and customer satisfaction.I hold certifications in ServiceNow CSA & HAM Pro, ITIL4 Foundations & ITAM, and Six Sigma Black Belt, underscoring my commitment to industry best practices and continuous improvement. I am a firm believer in the power of process optimization and am always looking for ways to enhance efficiency and effectiveness. Above all, I am dedicated to going above and beyond for my customers, ensuring their needs are not just met, but exceeded.A collaborative communicator and enthusiastic team player, I thrive in fast-paced environments and am eager to embrace new challenges and contribute meaningfully to a dynamic organization.
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