Jacklyn Baljit

Background

About Jacklyn Baljit

Over 10 years of experience in: •People management, including leading, coaching, motivating and training staff in high stress, complex, fast-paced and high-volume work environments. •Program planning, including the development and implementation of policies, procedures and training programs within tight deadlines and with competing priorities. •Project management, including the successful implementation of concurrent projects by utilizing project management skills. •Business process design, including documentation of business processes and workflows for the purpose of improving business processes. •Quality improvement, including development, analysis and reporting of performance indicators striving to meet and exceeding program and organizational objectives. •Various leadership roles requiring issue management, customer complaint management and the use of strong analytical, problem solving and conflict resolution skills.