Jackson Cheng

Background

About Jackson Cheng

Consulting Services / Experiences - Over 20 years Consulting experience in Project & Vendor Management, Internet / Digital Marketing, Martech, Fintech, Customer Experience Design & Development, Incident & Service Management, Business & Systems Analysis, IT Service Delivery, Business Process Re-engineering - CIMP, PMP, SSADM, SDLC / Waterfall, Agile, Scrum, PRINCE2, ITIL and TOGAF9 Certified - Microsoft Azure, Tableau, SEO, SMO, SEM, EDM, Google Web Analytics, Google Adwords, Google AdSense, Bing Ads - Experience in working with public utility, education / university, and governmental departments Project and Vendor Management - Intensive experience in managing / supporting Government Systems & Services (G2B & G2C Projects), as well as Government Information Systems Strategy Study & Review - Full project lifecycle experience from initiating project contracts, planning projects tasks and schedule, systems development, executing project, monitoring and control to project closure Digital Strategy and eMarketing - Internet / Digital Marketing & eCommerce Solutions / Strategy Project Lead - Web / Mobile Application Design Project Lead - Formulate and implement all CRM data-driven marketing strategies and loyalty / customer retention projects or analysis across the business to enhance the brand / company