Jackson Lum

Background

About Jackson Lum

Repeated success guiding teams with established and emerging technologies to achieve maximum performance and efficiency. Talent for executing multiple ERP, HRP and CRM implementations. Expertise in analyzing complex business problems, architecting right-sized technical solutions, and improving business processes. Expert presenter and communicator who demonstrates solid business acumen; able to forge strong relationships with strategic partners and build consensus across multiple organizational levels. My experience include: • Business Analysis and Process Modeling • SQL Database Design and Querying • QA/Testing Financials, HRP Solutions • Software Development and Implementation • Business Intelligence (BI) and Analytics • Integrations and Customizations for Financials/HRP • Remediate and Retire Existing Systems • Exemplary Customer Service & Client Engagement • IT Consulting & Team Leadership • Strategic Planning & Strong Analytical Skills • Cross-functional Collaboration & Communication • Change Management & Risk Analysis Technical and Software Skills: • WQL & Elastic & SQL Server Queries • SoapUI, Postman • SQL Reporting Services • Visual Studio.NET • Web Service Development • SOAP and XML and JSON • Object Oriented Programming • Workday Financials • Workday Reporting • Workday APIs • Microsoft Dynamics 365 Finance • Microsoft Dynamics 365 HR • Microsoft Dynamics 365 Sales • SalesForce CRM • JIRA & Confluence • Microsoft Teams • SharePoint • O365 (Excel, Word, PowerPoint) • Google Docs • Smartsheet • Microsoft Project