Verified recordRenewable Energy Semiconductor Manufacturing

Jackson Riddle

Service Desk Technician at Illuminate Usa

Based in Canal Winchester, United States

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Seniority

Staff

Department

Information Technology

Location

Canal Winchester

Industry

Renewable Energy Semiconductor Manufacturing

Company size

446

Contact information

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j•••••••@illuminateusa.com

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Background

About Jackson Riddle

Currently, at Illuminate USA. My role as a Service Desk Tech centers around leveraging my professional skills and active listening abilities to provide exceptional user support. Having completed high school and acquired Google IT Support and Zendesk Customer Service certifications, I am equipped with a robust foundation in IT service protocols and customer engagement strategies.The knowledge from my Cisco learning pathway in high school has been instrumental in my practical application of IT support principles. Our team strives to enhance user experience and system efficiency, reflecting my dedication to continuous learning and service excellence in the field of information technology.Currently pursing Azure Fundamentals and AWS Fundamentals certs as well as my Associates in Cybersecurity.

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