Jaclyn Rothe

Background

About Jaclyn Rothe

Employment experience has developed in-depth problem solving ability, and solution implementation. This experience has also developed skills involving high value client-side device diagnostic, testing, and adjustments. A detail-oriented individual with effective communication skills and ability to think critically about solutions to benefit customers in a positive, cost-effective way-HP A3 and HP Pagewide Certified Service Engineer-Demonstrating core leadership abilities with a will to succeed and sense of urgency to solve complex problems while delivering Customer and Business value-Passion for customers, accountability, and innovation-A versatile, trustworthy, highly numerate, and meticulous individual-Practical and working knowledge of operational and service delivery infrastructure-Solutions based approach to troubleshooting and working critical environment escalations-Effective communicator has received multiple commendations for problem solving and customer service abilities including Company People’s Choice Award and MVP FY14 Q4-National CE escalation resource-Regular growth and personal development within work scope through internal training and external research.