Jaclyn Webster

Background

About Jaclyn Webster

I am a dynamic and results-driven professional with 15+ years of progressive experience in Claims Management, plus a particular focus on driving operational change through innovative system and initiatives implementation. Throughout my career, I've spearheaded and led end-to-end system development, deployment, and post-integration analysis and marketing, driving significant innovations in claims processing to enhance adjuster and customer experience for one of Canada’s largest P&C insurance company. I also continuously collaborate with numerous cross-functional departments and external stakeholders, defining requirements and utilizing extensive claims adjusting experience to ensure systems and processes meet and exceed expectations. Overall, I combine a dedicated claims career with a proven track record of consistent results and efficient project execution and claims team management.