Jacob Carlson
Senior Transition Specialist Representative at Paycom
Based in Milwaukee, United States
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Seniority
Staff
Department
Human Resources
Location
Milwaukee
Industry
Software Development
Company size
6.7K
Contact information
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j•••••••@paycom.com
Phone
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Background
About Jacob Carlson
SaaS Implementation & Customer Success leader with 50+ complex account launches and $2M+ in delivered accounts, including global HCM/payroll clients. • Expert in driving adoption through strategic onboarding, risk mitigation, and communication across stakeholder groups • Passionate about improving workflows and product outcomes, consistently delivering NPS 80+ • Skilled at managing cross-functional teams, leading trainings, and scaling internal knowledge programs My mission is to turn complex implementations into smooth, scalable success stories—fueled by strategy, empathy, and measurable results.
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