Jacob Clark
Tier 3 Technical Support Engineer at Splunk
Based in Emporia, United States
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Seniority
Staff
Department
Information Technology
Location
Emporia
Industry
Software Development
Company size
8.7K
Contact information
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j•••••••@splunk.com
Phone
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Background
About Jacob Clark
Extensive experience in large data-centers providing support for high end server hardware support. Direct Management experience of remote teams. Provide coaching and mentoring to technicians to assist in planning their career path and to improve their technical abilities. Proficient in handling timely problem resolution under stringent SLA constraints. Able to provide innovative solutions and project management inclusive of installations, decommission, and upgrades of server equipment. Extensive experience in supporting HP, IBM, Dell, and Sun/Oracle hardware. Experience creating reports and data mining.
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